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Governance Framework

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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Governance is how we organise and prioritise our people and resources to make decisions, create opportunity, manage risk, remain accountable and drive performance to achieve our purpose.

​Our governance framework aligns with international standards and legislative requirements to meet our strategic direction, which is to deliver responsive services to Queenslanders and their communities, focused on equity and excellence.

​Governance Framework



Pursuing our purpose

Good governance is underpinned by 3 key focus areas, to drive the pursuit of our purpose:

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Strategic direction: Our priorities and objectives align to our strategic direction.
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Value creation: We understand how our requirements align to our objectives, seeking to deliver meaningful outcomes over time.
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Accountability: We deliver objectives with an emphasis on transparent and accountable decision-making.
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We deliver services in a complex and ever-changing environment. The following 5 process elements form the basis of how we approach and deliver our priorities:

Leadership: Leadership is visible and responsive, making effective and efficient decisions.

Engagement: Stakeholder perspectives shape our strategic direction.

Risk management: Risk is balanced with opportunity to achieve our priorities and objectives.

Evidence: Decisions are informed by data and evidence, to develop fit-for-purpose outcomes.

Trust and transparency: Actions and decisions withstand scrutiny and build confidence.

Everything we do is underpinned by the department's authorising environment, which includes our statutory, whole-of-government, and agency processes and assurance requirements and measures.

Through implementation of effective governance measures and processes, the following outcomes should be achieved:

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Effective performance: We plan, measure and monitor to deliver meaningful outcomes.
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Responsible stewardship: Our processes support responsible resource and financial management.
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Ethical behaviour: Our culture prioritises ethics, integrity, transparency and accountability.
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Last updated 09 July 2024