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Every day, we use evaluative thinking to inform our decisions and to help us understand what is working, what isn't and why.

Evaluation plays an important role in the design and ongoing implementation of the department's initiatives. It helps us know if we are on the right track and delivering the outcomes we want to achieve in the best possible way for our clients. Evaluating key initiatives enables us to establish the:

  • appropriateness (was it the right kind of initiative)
  • effectiveness (did the initiative achieve what it set out to do)
  • equity (did it deliver more equitable outcomes)
  • efficiency (was there value for money).

Evaluation is a core part of the continuous performance improvement cycle in the Performance Improvement and Accountability Framework and done well enables us to learn and improve.

The department's Evaluation Strategy: Building better evidence (PDF, 3.25MB) guides how we develop and conduct well-designed, quality evaluations.

Evaluation governance

We use a phased process with formal governance to undertake evaluations of strategic initiatives. Governance groups are responsible for providing advice and technical support. An overarching evaluation governance body, the Research and Evaluation Working Group, leads the implementation of the Evaluation Strategy and provides strategic oversight across all strategic evaluations.

Read some of the department's evaluation findings.

Creative Commons Attribution 3.0 Australia (CC BY 3.0) ( )
Last updated
23 January 2018