Human resources


Your conditions of employment with the department are based on:


Your position is assigned a classification based on:

  • your role
  • the award and certified agreement that covers your role
  • the level of responsibility your role involves.

Your classification determines your salary range in one of the following streams:

  • administrative (AO)
  • professional (PO)
  • technical (TO)
  • operational (OO).

Each classification level contains incremental progression points.

Salary packaging

Salary packaging allows you to access a range of benefits through deductions from your pre-tax salary. These arrangements may increase your take-home pay by lowering your taxable income and your tax liability.

For more information about salary packaging and details of the department's arrangements, contact either of the administrators of the scheme.


Queensland Government employees receive higher employer superannuation contributions than the Commonwealth's minimum guarantee rate.

The Queensland Government's superannuation contribution is 12.75% for employees under 75 years old.

These contribution rates apply to your salary, which is based on ordinary time earnings and includes all forms of paid leave including paid parental leave. It also includes any ordinary time allowances, such as shift allowances and weekend penalties.

Superannuation contributions are paid each pay period into your superannuation fund account.

If you are aged 75 years or older, you will only receive the superannuation guarantee rate of ordinary time earnings into your superannuation account.

From July 2017, Queensland public sector employees will be able to choose the fund to which they can have their superannuation contributions paid, this is known as choice of fund.

QSuper will remain the Queensland Government's default fund for our employees, which means that your superannuation contributions will continue to be made to QSuper if you don't choose another fund.

Visit the superannuation page on the Queensland Government website for further information.

Leave entitlements

Permanent employees are entitled to paid leave for reasons such as illness, recreation, emergency or compassionate circumstances or natural disasters.

Leave entitlements for employees vary according to the employee's position, basis of employment and location.

Health, safety and wellbeing

You have the right to be safe at work and not to be exposed to situations that may risk your health or wellbeing.

No workplace can be 100% risk free but we can minimise risks through education, awareness and good management.

We all have a role to play in creating a culture that supports a safe and healthy workplace for staff and students.

For tips and information about establishing proactive systems and processes for workplace health and safety, see our Creating healthier workplaces websites.


The department is an equal opportunity employer that values diversity and difference in the workplace. We aim to create an inclusive workplace in which people are valued for their experiences, knowledge abilities and culture.

Flexible work

We recognise that flexible work arrangements produce significant benefits for both employees and the department. The department provides opportunities for flexible work arrangements to employees for assistance with balancing the demands of professional and personal life, and to promote the value of diversity and inclusion in the workplace. The department sees this as a high priority and has put in place the flexible work arrangements policy outlining our commitment to providing options of flexible work arrangements to employees.

Flexible work arrangements may include a variety of options for short or long-term changes to work and/or leave arrangements. They may also relate to how, when and where work is done.

The flexible work arrangements procedure provides details about available options as well as how to make arrangements and find tools to assist the process. DoE employees can search 'flexible working' on OnePortal for further information and resources.

Public disclosure

As a departmental employee you are also a Queensland Public Servant and are bound by the Public Interest Disclosure Act 2010 (Qld).

Making a public interest disclosure (PID) means disclosing to a proper authority information about wrongdoing in the public sector. Any person can make a PID.

Reporting suspected wrongdoing is vital to the integrity of the department.


Public service employees can make formal statements of complaint about unfair or unreasonable decisions, or conduct and behaviour that adversely affects them. These are sometimes called grievances.

The compliments and complaints page outlines the process involved in formally making a complaint as well as the responsibilities and obligations of each party to the grievance.

The managing employee complaints procedure provides specific information for departmental employees.


You are entitled to a safe workplace that respects your rights and the rights of others.

We are committed to working with our employees to create and maintain a work environment that is free from workplace harassment, sexual harassment and violence.

We all have a role to play in this and more information, including definitions of types of harassment as well as case studies and examples, can be found on the OnePortal harassment page.

The preventing workplace bullying and unlawful discrimination policy; and preventing and responding to workplace sexual harassment policy explain the responsibilities of employees and management in relation to creating a harassment-free work environment.​

Last updated 08 April 2024