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Complaints

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​​Public service employees can make formal statements of complaint about unfair or unreasonable decisions, or conduct and behaviour that adversely affects them. These are sometimes called grievances.

Managing employee complaints outlines the process involved in formally making a complaint as well as the responsibilities and obligations of​​ each party to the grievance.

The Preventing workplace bullying, sexual harassment and unlawful discrimination policy (PDF, 115KB) provides specific information for employees.​

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Last updated 13 November 2020