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Accountability and performance

Good governance is essential to achieving our purpose and objectives. It helps set the direction for our work, supports accountability, and drives high performance.

Legislative and regulatory compliance is the department’s first line of defence in managing risk. As its foundation, the department has a core requirement to comply with its legislative obligations in its pursuit of quality outcomes for children, students and the community.

We use evidence that balances opportunity and risk to inform our decisions. We are willing to accept a higher level of risk when pursuing innovation and opportunities that further our strategic objectives.

The department has the lowest appetite for risks associated with:

  • safety of children and students
  • workplace health and safety of its staff and the community
  • security of confidential and personal information
  • fraud and corruption.

Our values are:

Customer first

Customers first

Ideas into action

Ideas into action

Unleash potential

Unleash potential

Be courageous

Be courageous

Empower people

Empower people

Work safe, learn safe, be safe

Work safe, learn safe, be safe

Delivering our strategy

Better outcomes for Queensland:

  • Government priorities
  • Strategic plan
  • Operational plans, school plans, performance and development plans
  • Reporting, review and continuous improvement

Our strategic objectives

The strategic plan outlines our priorities for Queensland through our 4 strategic objectives:

  • a great start for all children
  • every student succeeding
  • safe and fair workplaces and communities
  • capable and confident people delivering responsive services.

Operational planning

We put our strategic plan into action through operational planning within each division or branch, region, and school.

Operational plans detail the services, strategies, projects and initiatives we are delivering over the coming year. They also form the foundation for individual performance and development plans that outline the vital contribution of every employee, every day, achieving our vision for Queensland.

Progress towards achieving our strategic objectives is measured through quarterly governance reporting to the Executive Management Board and mid-year reviews of operational plans, and is reported in the department’s Annual Report.

Progress towards achieving the government’s commitments and objectives for the community are reported in Our Future State.

Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0) (https://creativecommons.org/licenses/by/3.0/au/ )
Last updated
21 August 2019