Privacy statement
The Department of Education is committed to protecting user privacy. We understand and appreciate that visitors and users of this website are concerned about their privacy and the confidentiality and security of any personal information that may be provided to us.
As a Queensland Government agency, we manage personal information in line with the
Information Privacy Act 2009 (IP Act). ‘Personal information’ is defined in the IP Act as ‘information or an opinion about an identified individual or an individual who is reasonably identifiable from the information or opinion—
- whether the information or opinion is true or not; and
- whether the information or opinion is recorded in a material form or not.’
We collect and manage your personal information as described on this page, unless stated otherwise.
Collection of personal information
This website is hosted in Australia. There are a number of ways in which the department collects information through this website.
Information we may request
We may ask you to provide personal information through this website, for example if you fill out a form or submit feedback to this website. We will only do this:
- to meet your needs (e.g. answer a question, provide a service to you)
- to meet our needs (e.g. demographic analysis, provide our service)
- if authorised or required by law.
Website analytics
We use Google Analytics as a website analytics tool to collect anonymous information about how you interact with this website. When you visit, your browser automatically shares anonymised data with these tools, including:
- your server address
- date and time you visited the website
- time spent on pages
- pages and documents accessed
- the website you visited before ours
- the type of browser you use
- device type and screen size
- region, country and preferred language settings.
View
Google Analytics privacy policy.
We do not identify users or any browser activity outside this website, except where we are legally required or authorised to make this disclosure (for example, in the unlikely event of an investigation, where a law enforcement agency may have a warrant to inspect activity logs).
Cookies
Cookies are small text files that a website transfers to your device when you access its content. Our website may use cookies to store your preferences during your visit and to enhance your experience on future visits. You have the option to configure your browser to refuse cookies or notify you when cookies are being sent. Please note that some features of our website may not function properly without cookies.
The cookies we use do not attempt to identify individual users. Instead, they help us analyse website traffic and usage patterns to improve your experience and ensure our website remains relevant and useful.
Use and disclosure of personal information
The personal information we collect from you will generally be used only for the purposes:
- for which it was collected
- we have told you about in this Privacy Statement or in any terms or privacy notices specific to collecting that information
- related to the department’s functions and responsibilities.
We do not share personal information about you with other government agencies, organisations or anyone else unless one of the following applies:
- you have consented
- you would expect us to, or we have told you we will
- it is required or authorised by law
- it will prevent or lessen a serious and imminent threat to somebody’s life or health
- the disclosure is reasonably necessary for law enforcement, or for the protection of public revenue.
Access and amendment of personal information
You are entitled to seek access to your personal information and to amend records if they are inaccurate, misleading or out of date. We provide information on how you can request access and correct your personal information, and how to access other Department of Education information at
How do I access information?
Security
We are committed to protecting your personal information and take all reasonable steps to safeguard it from loss, misuse, and unauthorised access. This website uses an SSL (Secure Sockets Layer) certificate to provide secure authentication and encrypt data exchanged between your browser and our servers. However, please be aware that the website does not support additional methods for securely transmitting sensitive information over the internet.
Links to other websites
This website contains links to other websites. We are not responsible for the content and privacy practices of other websites.
Privacy complaints
If you believe we have breached your privacy or mismanaged your personal information, you can make a privacy complaint by emailing
privacy@qed.qld.gov.au. You can find more information in our
Privacy breach and privacy complaints procedure.