​​​​​​​​The strategy has five goals:

1. Delivering digital services through effective and efficient 'as a service' partnerships.
2. Streamlining business processes to reduce administrative overheads and provide services through the customer's channel of choice.
3. Bridging the digital divide through improved access to teaching and learning resources, regardless of location and improving information management skills and support for staff.
4. Providing safe and secure ICT environments that support a personalised and collaborative digital experience.
5. Empowering local decision making through access to timely, well defined and accurate information with enhanced capability to share information between other government agencies and our partners.