Skip Navigation Linksbusiness-continuity

Business continuity

Business Continuity Management Framework 2014-18

As a large department covering locations across Queensland, it is important that we plan for times when our normal business operations are disrupted. In recent times, this has meant cyclones, storms and floods, system failures or security breaches.

Business continuity management (BCM) is the process of developing, implementing, maintaining and testing strategies and programs that allow organisations to resume operating after an unexpected large-scale business disruption.

Like enterprise risk management (ERM), BRM is about embedding best-practice processes across every level of the department - building trust, confidence and organisational resilience.

The department's Business Continuity Management Framework (PDF, 542KB) outlines the responsibilities of all divisions and regions in developing business continuity plans. These plans identify strategies, actions and resources that will recover and restore critical business functions within a predetermined acceptable timeframe.


Business Continuity Management Procedure

 Contact details

Governance, Strategy and Planning

Creative Commons Attribution 3.0 Australia (CC BY 3.0) ( )
Last updated
27 March 2018