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​​​​​​​​Occurring disaster and emergency response

Schools icon Take action

Upon the impact of a sudden event on the school, the School Response Controller (SRC) should:

  1. Assess safety of students and staff.
  2. Advise Emergency Services if required.
  3. Implement lockdown, evacuation or temporary closure, if required.
  4. Brief the Regional Response Controller (RRC).
  5. Monitor impact of event and response.
  6. Commence the Communication Strategy as practicable.


The Disaster and Emergency Communications Strategy (PDF, 2.9MB) provides a summary of the phases of an event and suggested internal and external stakeholder communications opportunities for schools and regions to consider.

This also provides templates for Principals to use when communicating with parents following bomb threats and armed attack threats on schools.

Schools icon Useful tools

Schools icon Key contacts

  • Emergency and School Security
    • Email:
    • Phone: (07) 3034 6011 (disaster and emergency management)
    • Phone: (07) 3034 6012 (disaster and emergency management)
    • Phone: (07) 3034 6013 (school security)
    • School Watch Phone: 13 17 88​
  • Employee Assistance Program

Schools icon ​School closures

For information on closed educational facilities during a disaster or emergency event, visit the DoE​ school closures website.​

Creative Commons Attribution 3.0 Australia (CC BY 3.0) ( )
Last updated
16 January 2020