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Managing an unwell child or staff member

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​​​​​​​​​​​​Reporting confirmed cases of COVID-19​

Schools must report confirmed COVID-19 cases or any contact made by the Public Health Unit through existing reporting channels ( departmental employees only)​.

Approved providers and early childhood service​s​ must notify the regulatory authority of closure.

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Managing illness

Staff members, students, children and visitors should not attend the facility if unwell.

It is critical that any person who becomes unwell returns home. If an attending child or student is showing signs of illness, the facility will contact the parent or carer to collect them.

They should be encouraged to seek medical advice and must not return until their symptoms resolve.

Anyone experiencing COVID-19 symptoms, no matter how mild, should call a doctor or 13HEALTH (13 43 25 84) and get tested. If a child is ill, read more about COVID-19 and your child’s health​.

Facilities should follow these steps as a precaution while waiting for a parent or carer to collect their child or for the staff member to make arrangements to return home.

School staff should refer to the department’s Leave guide ( departmental employees only) for further information and support.

​Isolate the unwell person

Isolate anyone who is unwell or experiencing COVID-19 symptoms such as fever, cough or sore throat in an appropriate, supervised space.

​​Contact parent or carer

If a student or child is unwell, they should not be at the facility. Contact a parent or carer to collect them as soon as possible and seek medical advice.

​​Seek urgent medical advice if needed

Seek urgent medical advice where indicated. Consider calling an ambulance where required.

For early childhood services, a trained staff member could take the temperature of a child, where appropriate, to support decision-​​making, ensuring they wash their hands before and after.

​Follow cleaning guidance and procedures

In addition to standard cleaning, Queensland Health cleaning guidelines should be followed. In early childhood settings, the National Health and Medical Research Councils (NHMRC) preventing infectious diseases in early childhood education and care services​ should also be followed. Cleaning of high-touch point surfaces such as door handles, benchtops and used equipment should be done immediately with disinfectant wipes while wearing gloves.

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Last updated 18 January 2022